Whimsical Elephant Family Fun Perfect Play Display Colored Wooden Puzzles

1. Whimsical Elephant Family Design:
Delight in the enchanting design of our elephant family puzzle. The colorful and whimsical depiction of the elephant family adds a touch of magic and fun to any playtime or display.

2. High Quality Craftsmanship:
Each piece is crafted from high quality colored wood, ensuring durability and a beautiful finish. The intricate detailing and vibrant colors showcase the skill and care involved in creating this charming puzzle.

3. Engaging and Fun Activity:
This puzzle offers endless fun for kids and adults alike. Its engaging design encourages problem solving skills, fine motor development, and creativity, making it a perfect activity for all ages.

4. Ideal for Play and Display:
Not only is this puzzle enjoyable to assemble, but it also serves as a beautiful decorative piece. Once completed, it makes an eye-catching display item for shelves, desks, or any area in need of a whimsical touch.

5. Educational Benefits:
Beyond its entertainment value, this puzzle provides educational benefits by improving cognitive abilities, hand eye coordination, and spatial awareness. It’s a great way to combine fun and learning.

6. Perfect Gift Choice:
This elephant family puzzle makes a thoughtful and unique gift for any occasion. Its combination of whimsical design, high quality craftsmanship, and educational value ensures it will be cherished by recipients of all ages.

Welcome to TimberMinds! We’re delighted to provide a smooth and efficient shipping experience for our personalized wooden animal puzzles. Please review our Shipping Policy below:

Eligible Shipping Locations

We currently ship to all 50 U.S. states, including Alaska and Hawaii.

Please note:

• We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.

• Please provide a valid physical street address at checkout to ensure successful delivery.

Shipping Options & Delivery Times

• Free Shipping: Delivery within 4–6 business days
• Standard Shipping ($8 USD): Delivery within 3–5 business days
• Express Shipping ($14 USD): Delivery within 1–3 business days

Delivery times are estimates and may vary depending on location and courier availability.

Daily Cutoff Time

• Orders placed before 2:00 PM (GMT-06:00) Central Standard Time (Chicago) are processed the same business day.

• Orders placed after 2:00 PM (GMT-06:00) Central Standard Time (Chicago) will be processed on the next business day.

Delivery Carriers

We partner with trusted national and regional carriers to ensure fast and reliable delivery, including:

• USPS (United States Postal Service)

• UPS (United Parcel Service)

• FedEx

Our system automatically selects the most efficient carrier based on your delivery location.

Tracking Your Shipment

Once your order ships, you’ll receive an email confirmation with a tracking link.
This link provides real-time updates directly through the carrier’s website, allowing you to monitor your shipment’s progress anytime.

Checking Order Status

You can check your order status anytime by:

• Logging into your TimberMinds account, or

• Visiting our Order Tracking page and entering your tracking number.

Missing or Delayed Items

If your order appears missing or delayed, please contact our Customer Support Team immediately at support@timberminds.shop.
We’ll promptly investigate the issue and ensure that any missing items are replaced or refunded in accordance with our Return & Refund Policy.

Customer Support

For any shipping concerns or questions, please contact our support team:
Email: support@timberminds.shop 
Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT-06:00) Central Standard Time (Chicago)

Thank you for choosing TimberMinds. We look forward to delivering your special wooden puzzles with exceptional care and service.

At Timberminds, we are committed to your satisfaction with our personalized wooden animal puzzles. If you are not completely happy with your purchase, our Return & Refund Policy is here to help.

Return Eligibility

You may request a return within 45 days of receiving your order.

To be eligible for a return:

• The product must be in its original condition and packaging.

• Items must include all tags, accessories, and labels.

• Proof of purchase (such as your order confirmation email or invoice) is required.

Please note:

• Final sale, clearance, or personalized/customized items are non-returnable.

• Returns requested after 45 days of delivery will not be accepted.

• Please return the item to the following address: 107 Partin Dr S, Niceville, FL 32578, United States.

How to Request a Return

To initiate a return:

1. Contact our Customer Support Team at support@timberminds.shop.

2. Provide your order number, the item(s) you wish to return, and the reason for return.

3. Our team will review your request and send you return instructions and the return shipping address.

Please do not send items back without prior authorization — unauthorized returns will not be processed.

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

• In cases of manufacturer defects or wrong shipments, Sancil will cover all return shipping fees.

Refund Process

Once your return is received and inspected, we’ll notify you via email regarding the approval or rejection of your refund.

If approved:

• Your refund will be processed within 5–7 business days to your original payment method.

• Depending on your bank or payment provider, it may take additional time for the credit to appear.

If your return does not meet the eligibility requirements, we will notify you and send the item back at your expense.

Restocking Fee

• We do not charge a restocking fee on any returns.

Damaged or Incorrect Items

If you receive a defective or wrong product, please contact us within 7 days of delivery at support@timberminds.shop.
Provide photos of the item and packaging for verification.
We’ll offer a replacement or a full refund at no additional cost to you.

Order Cancellations

Orders can be canceled within 12 hours of placement if they haven’t been processed or shipped yet.
Once your order is shipped, it can no longer be canceled but can be returned following the process above.

Exchanges

At this time, we do not offer direct product exchanges.
If you wish to replace an item, please return it for a refund and place a new order.

Non-Refundable Situations

Refunds will not be granted if:

• The product has been used, washed, or damaged after delivery.

• The return request was made more than 45 days after receipt.

• The item was purchased under a final sale or custom order condition.

Customer Support

For any questions regarding returns and refunds, please contact our support team:
Email: support@timberminds.shop 
Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT-06:00) Central Standard Time (Chicago)

Thank you for choosing TimberMinds. We are dedicated to providing exceptional service and ensuring your complete satisfaction.