Large Whale Shaped Easy Grip Pieces Perfect Young Explorers Natural Wooden Puzzles

1. Charming Whale Design:
Delight in the whimsical charm of our whaleshaped puzzle, meticulously crafted from natural wood. Its friendly whale shape is perfect for sparking creativity and imaginative play in young explorers.

2. Easy to Grip Pieces:
Each piece is designed with ease of handling in mind. Measuring approximately 10.25" in length and 6.75" in height, the large, chunky pieces are ideal for little hands to grasp and maneuver.

3. Premium Natural Wood:
Made from high quality natural wood, this puzzle offers durability and a smooth finish that is gentle on small fingers. The natural texture adds to the sensory experience of play.

4. Educational Fun:
This puzzle is not just entertaining but also educational. It helps develop fine motor skills, hand eye coordination, and problem solving abilities as children fit each piece into place.

5. Perfect for Young Explorers:
Designed with young children in mind, this puzzle provides a fun and engaging way to encourage early learning. Its sturdy construction and easy to handle pieces make it a great choice for young minds ready to explore.

6. Ideal Gift Choice:
Whether for a birthday, holiday, or just because, this whale shaped puzzle makes a thoughtful gift for any child. Its unique design and quality craftsmanship are sure to make it a cherished addition to any toy collection.

Welcome to Timberminds! We’re delighted to provide a smooth and efficient shipping experience for our personalized wooden animal puzzles. Please review our Shipping Policy below:

Order Processing Time

• Orders are processed and dispatched within 1–2 business days (excluding weekends and holidays) from the time of purchase.

• Each puzzle is carefully inspected and securely packed to ensure it arrives in perfect condition.

Shipping Options & Delivery Times

• Standard Shipping (Free): Delivery within 3–5 business days.

• Expedited Shipping ($8 USD): Delivery within 1–2 business days.

• Delivery times are estimates and may vary depending on location and courier availability.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking details.

• You can monitor your shipment in real-time and estimate its expected delivery date.

Peak Season Considerations

• During peak periods (holidays, promotions, or high demand), shipping times may be slightly longer.

• We appreciate your patience and remain committed to ensuring timely delivery.

Shipping Restrictions

• Currently, we ship within the United States only.

• We do not support shipping to multiple addresses in a single order.

• Some remote or unserviceable locations may be excluded from delivery.

Damaged or Lost Packages

• If your order arrives damaged, or if your package is lost in transit, please contact us immediately.

• We will work with the carrier to resolve the issue and, if necessary, send a replacement order at no additional cost.

Customer Support

For any shipping concerns or questions, please contact our support team:
Email: support@timberminds.shop 
Hours: Monday – Saturday, 9:00 AM – 6:00 PM (PST)

Thank you for choosing Timberminds. We look forward to delivering your special wooden puzzles with exceptional care and service.

At Timberminds, we are committed to your satisfaction with our personalized wooden animal puzzles. If you are not completely happy with your purchase, our Return & Refund Policy is here to help.

Initiating a Return

• Eligibility:

  • Items must be unused, in original condition, and include all original packaging.

  • Returns are accepted within 30 days from the date of purchase.

• Process:

  1. Email us at support@timberminds.shop with your order number and reason for return.

  2. Our team will provide instructions and the return shipping address.

  3. Pack the puzzle securely to prevent damage during transit.

Refund Process

• Return Shipping:

  • Customers are responsible for return shipping costs unless the product is defective, damaged, or we shipped the wrong item.

  • A prepaid return label will be provided in eligible cases.

• Return Confirmation:

  • Once your return is received and inspected (within 72 hours), you will receive a confirmation email.

• Refund Issuance:

  • Refunds are processed within 7 business days after the return is verified.

  • Please allow an additional 3–5 business days for your bank or credit card provider to finalize the refund.

Scenarios Covered

• Customer Dissatisfaction:

  • Return shipping costs are the customer’s responsibility.

  • Refunds cover the item cost only, excluding the original shipping fee.

• Defective Product:

  • Send photos of the defect to support@timberminds.shop.

  • We will provide a return label, inspect the item, and issue a full refund or replacement.

• Damaged Package:

  • Document damage with photos and contact us immediately.

  • We will work with the carrier and arrange a replacement or refund.

• Incorrect Product or Size:

  • Email us with details.

  • A prepaid return label will be issued, and we will ship the correct product or provide a refund once the incorrect item is returned.

• Non-Arrival of Product:

  • If your order has not arrived by the expected delivery date, contact us.

  • We will investigate with the carrier and, if necessary, issue a full refund or replacement.

Cancellation Policy

• To cancel an order, please contact us immediately at support@timberminds.shop.

• Orders cancelled before shipment will not incur any charges.

Refund Timeframe

• Refunds are typically processed within 7 business days of receiving and approving the return.

• You should see the refund in your account within 3–5 business days after processing.

Customer Support

For any questions regarding returns and refunds, please contact our support team:
Email: support@timberminds.shop 
Hours: Monday – Saturday, 9:00 AM – 6:00 PM (PST)

Thank you for choosing Timberminds. We are dedicated to providing exceptional service and ensuring your complete satisfaction.