Bear Family Carefully Crafted Expertly Designed Mixed Material Wooden Puzzles

1. Bear Family Design:
Immerse yourself in the warmth of our bear family puzzle. Featuring a lovingly crafted depiction of a bear family, this puzzle brings a touch of nature’s charm into your home.

2. Carefully Crafted:
Each puzzle is meticulously crafted with attention to detail. Our skilled artisans ensure that every piece is carefully shaped and finished to create a beautiful and cohesive puzzle.

3. Expertly Designed:
The puzzle’s design combines artistic creativity with practical functionality. The thoughtful design ensures that each piece fits together perfectly, offering a satisfying and enjoyable puzzling experience.

4. Mixed Material Construction:
This puzzle utilizes a blend of high-quality materials, including reclaimed and sustainably sourced woods. The use of mixed materials adds unique textures and visual appeal, enhancing the overall puzzle experience.

5. Engaging Fun:
Designed for all ages, this puzzle offers engaging and interactive fun. It promotes problem-solving skills and fine motor development, making it a great activity for both children and adults.

6. Durable and High-Quality:
Constructed to last, this puzzle features durable materials and high-quality craftsmanship. The robust construction ensures that the puzzle can withstand frequent use and remain a cherished part of your collection.

7. Ideal for Display:
Beyond its practical use, this puzzle also serves as a charming decorative piece. Once assembled, it makes an attractive display item for shelves, desks, or any space that could use a touch of whimsical design.

8. Perfect Gift Choice:
With its carefully crafted design, expert construction, and mixed material appeal, this bear family puzzle makes a thoughtful and memorable gift. It’s perfect for birthdays, holidays, or any special occasion, offering both enjoyment and a beautifully designed keepsake.

Welcome to TimberMinds! We’re delighted to provide a smooth and efficient shipping experience for our personalized wooden animal puzzles. Please review our Shipping Policy below:

Eligible Shipping Locations

We currently ship to all 50 U.S. states, including Alaska and Hawaii.

Please note:

• We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.

• Please provide a valid physical street address at checkout to ensure successful delivery.

Shipping Options & Delivery Times

• Free Shipping: Delivery within 4–6 business days
• Standard Shipping ($8 USD): Delivery within 3–5 business days
• Express Shipping ($14 USD): Delivery within 1–3 business days

Delivery times are estimates and may vary depending on location and courier availability.

Daily Cutoff Time

• Orders placed before 2:00 PM (GMT-06:00) Central Standard Time (Chicago) are processed the same business day.

• Orders placed after 2:00 PM (GMT-06:00) Central Standard Time (Chicago) will be processed on the next business day.

Delivery Carriers

We partner with trusted national and regional carriers to ensure fast and reliable delivery, including:

• USPS (United States Postal Service)

• UPS (United Parcel Service)

• FedEx

Our system automatically selects the most efficient carrier based on your delivery location.

Tracking Your Shipment

Once your order ships, you’ll receive an email confirmation with a tracking link.
This link provides real-time updates directly through the carrier’s website, allowing you to monitor your shipment’s progress anytime.

Checking Order Status

You can check your order status anytime by:

• Logging into your TimberMinds account, or

• Visiting our Order Tracking page and entering your tracking number.

Missing or Delayed Items

If your order appears missing or delayed, please contact our Customer Support Team immediately at support@timberminds.shop.
We’ll promptly investigate the issue and ensure that any missing items are replaced or refunded in accordance with our Return & Refund Policy.

Customer Support

For any shipping concerns or questions, please contact our support team:
Email: support@timberminds.shop 
Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT-06:00) Central Standard Time (Chicago)

Thank you for choosing TimberMinds. We look forward to delivering your special wooden puzzles with exceptional care and service.

At Timberminds, we are committed to your satisfaction with our personalized wooden animal puzzles. If you are not completely happy with your purchase, our Return & Refund Policy is here to help.

Return Eligibility

You may request a return within 45 days of receiving your order.

To be eligible for a return:

• The product must be in its original condition and packaging.

• Items must include all tags, accessories, and labels.

• Proof of purchase (such as your order confirmation email or invoice) is required.

Please note:

• Final sale, clearance, or personalized/customized items are non-returnable.

• Returns requested after 45 days of delivery will not be accepted.

• Please return the item to the following address: 107 Partin Dr S, Niceville, FL 32578, United States.

How to Request a Return

To initiate a return:

1. Contact our Customer Support Team at support@timberminds.shop.

2. Provide your order number, the item(s) you wish to return, and the reason for return.

3. Our team will review your request and send you return instructions and the return shipping address.

Please do not send items back without prior authorization — unauthorized returns will not be processed.

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

• In cases of manufacturer defects or wrong shipments, Sancil will cover all return shipping fees.

Refund Process

Once your return is received and inspected, we’ll notify you via email regarding the approval or rejection of your refund.

If approved:

• Your refund will be processed within 5–7 business days to your original payment method.

• Depending on your bank or payment provider, it may take additional time for the credit to appear.

If your return does not meet the eligibility requirements, we will notify you and send the item back at your expense.

Restocking Fee

• We do not charge a restocking fee on any returns.

Damaged or Incorrect Items

If you receive a defective or wrong product, please contact us within 7 days of delivery at support@timberminds.shop.
Provide photos of the item and packaging for verification.
We’ll offer a replacement or a full refund at no additional cost to you.

Order Cancellations

Orders can be canceled within 12 hours of placement if they haven’t been processed or shipped yet.
Once your order is shipped, it can no longer be canceled but can be returned following the process above.

Exchanges

At this time, we do not offer direct product exchanges.
If you wish to replace an item, please return it for a refund and place a new order.

Non-Refundable Situations

Refunds will not be granted if:

• The product has been used, washed, or damaged after delivery.

• The return request was made more than 45 days after receipt.

• The item was purchased under a final sale or custom order condition.

Customer Support

For any questions regarding returns and refunds, please contact our support team:
Email: support@timberminds.shop 
Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT-06:00) Central Standard Time (Chicago)

Thank you for choosing TimberMinds. We are dedicated to providing exceptional service and ensuring your complete satisfaction.