Bear Family Carefully Crafted Expertly Designed Mixed Material Wooden Puzzles

1. Bear Family Design:
Immerse yourself in the warmth of our bear family puzzle. Featuring a lovingly crafted depiction of a bear family, this puzzle brings a touch of nature’s charm into your home.

2. Carefully Crafted:
Each puzzle is meticulously crafted with attention to detail. Our skilled artisans ensure that every piece is carefully shaped and finished to create a beautiful and cohesive puzzle.

3. Expertly Designed:
The puzzle’s design combines artistic creativity with practical functionality. The thoughtful design ensures that each piece fits together perfectly, offering a satisfying and enjoyable puzzling experience.

4. Mixed Material Construction:
This puzzle utilizes a blend of high-quality materials, including reclaimed and sustainably sourced woods. The use of mixed materials adds unique textures and visual appeal, enhancing the overall puzzle experience.

5. Engaging Fun:
Designed for all ages, this puzzle offers engaging and interactive fun. It promotes problem-solving skills and fine motor development, making it a great activity for both children and adults.

6. Durable and High-Quality:
Constructed to last, this puzzle features durable materials and high-quality craftsmanship. The robust construction ensures that the puzzle can withstand frequent use and remain a cherished part of your collection.

7. Ideal for Display:
Beyond its practical use, this puzzle also serves as a charming decorative piece. Once assembled, it makes an attractive display item for shelves, desks, or any space that could use a touch of whimsical design.

8. Perfect Gift Choice:
With its carefully crafted design, expert construction, and mixed material appeal, this bear family puzzle makes a thoughtful and memorable gift. It’s perfect for birthdays, holidays, or any special occasion, offering both enjoyment and a beautifully designed keepsake.

Welcome to Timberminds! We’re delighted to provide a smooth and efficient shipping experience for our personalized wooden animal puzzles. Please review our Shipping Policy below:

Order Processing Time

• Orders are processed and dispatched within 1–2 business days (excluding weekends and holidays) from the time of purchase.

• Each puzzle is carefully inspected and securely packed to ensure it arrives in perfect condition.

Shipping Options & Delivery Times

• Standard Shipping (Free): Delivery within 3–5 business days.

• Expedited Shipping ($8 USD): Delivery within 1–2 business days.

• Delivery times are estimates and may vary depending on location and courier availability.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking details.

• You can monitor your shipment in real-time and estimate its expected delivery date.

Peak Season Considerations

• During peak periods (holidays, promotions, or high demand), shipping times may be slightly longer.

• We appreciate your patience and remain committed to ensuring timely delivery.

Shipping Restrictions

• Currently, we ship within the United States only.

• We do not support shipping to multiple addresses in a single order.

• Some remote or unserviceable locations may be excluded from delivery.

Damaged or Lost Packages

• If your order arrives damaged, or if your package is lost in transit, please contact us immediately.

• We will work with the carrier to resolve the issue and, if necessary, send a replacement order at no additional cost.

Customer Support

For any shipping concerns or questions, please contact our support team:
Email: support@timberminds.shop 
Hours: Monday – Saturday, 9:00 AM – 6:00 PM (PST)

Thank you for choosing Timberminds. We look forward to delivering your special wooden puzzles with exceptional care and service.

At Timberminds, we are committed to your satisfaction with our personalized wooden animal puzzles. If you are not completely happy with your purchase, our Return & Refund Policy is here to help.

Initiating a Return

• Eligibility:

  • Items must be unused, in original condition, and include all original packaging.

  • Returns are accepted within 30 days from the date of purchase.

• Process:

  1. Email us at support@timberminds.shop with your order number and reason for return.

  2. Our team will provide instructions and the return shipping address.

  3. Pack the puzzle securely to prevent damage during transit.

Refund Process

• Return Shipping:

  • Customers are responsible for return shipping costs unless the product is defective, damaged, or we shipped the wrong item.

  • A prepaid return label will be provided in eligible cases.

• Return Confirmation:

  • Once your return is received and inspected (within 72 hours), you will receive a confirmation email.

• Refund Issuance:

  • Refunds are processed within 7 business days after the return is verified.

  • Please allow an additional 3–5 business days for your bank or credit card provider to finalize the refund.

Scenarios Covered

• Customer Dissatisfaction:

  • Return shipping costs are the customer’s responsibility.

  • Refunds cover the item cost only, excluding the original shipping fee.

• Defective Product:

  • Send photos of the defect to support@timberminds.shop.

  • We will provide a return label, inspect the item, and issue a full refund or replacement.

• Damaged Package:

  • Document damage with photos and contact us immediately.

  • We will work with the carrier and arrange a replacement or refund.

• Incorrect Product or Size:

  • Email us with details.

  • A prepaid return label will be issued, and we will ship the correct product or provide a refund once the incorrect item is returned.

• Non-Arrival of Product:

  • If your order has not arrived by the expected delivery date, contact us.

  • We will investigate with the carrier and, if necessary, issue a full refund or replacement.

Cancellation Policy

• To cancel an order, please contact us immediately at support@timberminds.shop.

• Orders cancelled before shipment will not incur any charges.

Refund Timeframe

• Refunds are typically processed within 7 business days of receiving and approving the return.

• You should see the refund in your account within 3–5 business days after processing.

Customer Support

For any questions regarding returns and refunds, please contact our support team:
Email: support@timberminds.shop 
Hours: Monday – Saturday, 9:00 AM – 6:00 PM (PST)

Thank you for choosing Timberminds. We are dedicated to providing exceptional service and ensuring your complete satisfaction.